Already on the phone with us? This page has the one tool we need to see your screen and fix it — fast. Nothing runs until you start it and read us the code.
We can only connect when you choose to. Start the tool, read us the code, and close it whenever you want — the session ends with it.
Reach our team at (614) 984-3997 so we know the session is you, and we'll talk you through it.
Click Download the support tool above, then open the file. It launches Splashtop SOS — no install, no account.
Read us the 9-digit code it shows. We connect, you watch the whole time, and we fix what's wrong together.
Prefer to talk first? Call (614) 984-3997 or email info@shelfcontrol.io. We'll never connect without your code.
If you're weighing IT support, an ERP rollout, or field software, let's start with a free consultation instead.
