Flat per-user pricing, a full security stack on every seat, and zero truck-roll fees — watched around the clock by a team that works the way yours does.
Every tier is remote-first and fully managed. Pick your commitment term — a longer term locks in a lower rate.
Select your billing term
For lean teams that need the basics covered — properly.
Round-the-clock coverage with a real security stack.
For regulated teams that have to prove it.
Remote-only by design. Need hands-on or on-site support? See our managed IT services →
The same local team owns every tier end to end. Here's exactly what lands on each seat.
| Service | Essentials | Complete | Secure+ |
|---|---|---|---|
| Remote helpdesk — business hours | ✓ | ✓ | ✓ |
| 24/7 helpdesk & monitoring | — | ✓ | ✓ |
| RMM & patch management | ✓ | ✓ | ✓ |
| Endpoint detection & response | Basic | Managed MDR | Managed MDR |
| Managed backup | Monitoring | Managed | Managed |
| Email / M365 security | — | ✓ | ✓ |
| DNS-layer security | — | ✓ | ✓ |
| Compliance support (HIPAA / CMMC) | — | — | ✓ |
| vCIO / quarterly strategy | — | — | ✓ |
| AI productivity tooling | — | — | ✓ |
| Price — per user / mo (1-yr / 3-yr) | $115 / $105 | $175 / $170 | $235 / $230 |
Remote-only isn't a compromise — it's how the rate stays flat and the coverage stays honest. No trucks to roll, no travel to bill, and eyes on your systems around the clock.
What teams usually want to know before moving their IT to a flat per-user model.
A user is a person on your team, not a device. One flat monthly rate per employee covers the devices they actually use — laptop, desktop, and phone.
No. Remote IT is handled entirely over secure remote tooling, so there are no travel, dispatch, or minimum-visit fees. The savings stay in your rate.
Remote IT is remote-only by design. When you need hands-on or local work, our managed IT services cover on-site support — and we'll help you combine the two.
Yes. Your bill follows your headcount, and you can move between Essentials, Complete, and Secure+ as your needs change.
Both are billed monthly. A 3-year commitment locks in a lower per-user rate for 36 months with no annual increases; a 1-year term trades a slightly higher rate for more flexibility.
Tell us your headcount and your stack. We'll send a fixed quote — no discovery fee, no on-site minimums.
