01
Comprehensive IT hardware support
Procurement, setup, maintenance, and repair for workstations, servers, and peripherals — so hardware problems stop landing on your desk.
IT that just
stays up.
Technology solutions and full-service partnerships that keep your organization's digital infrastructure running efficiently — from the wiring closet to the firewall to the laptop that won't boot on a Monday.
What's included
Four pillars of
managed IT.
Scoped to your size. Whether you're a single office or a multi-site operation, the same local team owns it end to end.
02
Expert network management
Design, monitoring, and tuning for wired and wireless networks. We keep the connection fast and the topology documented.
03
Cybersecurity strategies
Layered defense — endpoint protection, patching, backups, and policy — built around how your business actually works, not a generic checklist.
04
Remote support
Fast help without waiting for a truck roll. Most issues get resolved remotely the same day — by someone who knows your setup.
Cybersecurity · Live posture
"Monitored" isn't
a brochure word.
Layered defense you can actually see — endpoint EDR, SASE, patching, MFA, and verified backups, watched by the same local team that set it up. Not a checklist in a drawer.
- Endpoint detection & response on every device
- Patches and backups verified, not assumed
- One team owns it — no after-hours ticket queue
Security posture
Monitored
Last sweep 04:14:020 incidents
Also from IT
Business phone,
handled too.
Voice over IP, deployed and supported alongside your network — one partner for the wires and the calls.
VoIP 01
Cloud phone systems
Desk phones, softphones, and mobile apps on a hosted platform — no aging on-prem PBX to babysit. Add lines as you grow.
VoIP 02
Smart call handling
Auto-attendants, call routing, ring groups, and voicemail-to-email — so calls reach the right person every time.
VoIP 03
One partner, on Nextiva
We deploy and support your phones on Nextiva, right next to your network and security. One number to call when something's off.
Getting started
Switching shouldn't
be scary.
Whether you're leaving another provider or formalizing IT for the first time, onboarding follows the same three steps — and your team keeps working through all of them.
A
Assess
We inventory what you're running — devices, network, backups, licenses — and give you a straight read on what's solid and what's at risk.
B
Stabilize
Patching brought current, backups verified, protection on every endpoint, and everything documented. The unknowns stop being unknown.
C
Run
Day-to-day support with a dedicated account manager — the same local team, one number, no ticket roulette.
Remote-only option
Don't need on-site?
There's a plan for that.
If your team never needs hands-on help, our Remote IT plans cover helpdesk, security, and monitoring at a per-user rate scoped to your business.
Per user / mo
Helpdesk & security
Business-hours or 24/7 helpdesk, patching, endpoint protection, and backup monitoring — the basics, covered properly.
Per user / mo
Full security stack
Managed detection & response, managed backup, and email & DNS-layer security, standard once you need round-the-clock coverage.
Per user / mo
Compliance & strategy
Compliance support (HIPAA / CMMC), a vCIO, and quarterly strategy reviews for regulated teams that have to prove it.
In their words
What clients say
about our IT.
Straight from the people who stopped juggling vendors.
They set up our network, our phones, and our security — and now there's one number to call when anything breaks. It just works.
Operations Manager
SC·01
Regional distributor · Columbus, OH
Local, responsive, and they explain things in plain English. We finally have IT we don't have to think about.
Office Director
SC·03
Rooted · Ohio
FAQ
Questions,
answered plainly.
What businesses usually ask before handing us their IT. If yours isn't here, call — a real person answers.
How fast do you respond when something breaks?
Most issues get resolved remotely the same day, by someone who already knows your setup. When a problem needs hands-on work, we dispatch locally from Columbus — no waiting on an out-of-state vendor.
Can you take over from our current IT provider?
Yes — it's the most common way clients start. We handle the handoff: collecting credentials and documentation, auditing what's actually in place, and cutting over without a coverage gap. Your team keeps working the whole time.
Do you work on-site or remotely?
Both. Remote-first for speed — most fixes don't need a visit — with on-site support across Central Ohio when hardware, cabling, or a project calls for it. If your team never needs on-site hands, our Remote IT plans may fit even better.
What does managed IT cost?
Managed IT is scoped to your size — sites, users, and what's already in place — so we quote it after a free consultation. That applies whether you need on-site support or our remote-only plans.
Can you handle our business software too?
Yes. Alongside IT we design and build custom websites and software — and we build RootControl, our landscape and field-service platform. One accountable partner across infrastructure and software.